Frequently Asked Questions

Everything you need to know about shopping with GANT South Africa.

What are your delivery options and timeframes within South Africa?

We offer door-to-door courier delivery across South Africa. Orders in main centers typically arrive within 3-5 business days, while regional areas may take up to 7 business days.

How do I return an item I purchased online?

You can return unworn items in their original packaging within 30 days of delivery. Simply log a return through our online portal or contact our customer support team to arrange a collection.

What payment methods do you accept?

We accept all major credit and debit cards (Visa and Mastercard), as well as secure instant EFT options through PayGate and Ozow.

How can I track the status of my order?

Once your order has been dispatched, you will receive an email and SMS containing a tracking number and a link to our courier partner's live tracking page.

Are the sizes on your website South African or International?

GANT uses UK/European sizing. We provide a comprehensive size guide on every product page to help you find the perfect fit based on your measurements.

Do you offer gift wrapping or personalized messages?

Yes, during the checkout process, you can select our premium gift wrapping service and include a personalized message for the recipient.